Japanese Speaking Flight Attendant (Tokyo based)
Phenix Jet Cayman
Japan
Full Time
Posted
12 hours ago

Key Responsibilities:
- Conduct all flights within Company Operations Manual (OMA), Cabin Attendant Handbook, policies and procedures.
- Attend all training as required by the Company to ensure currency in accordance with OMD.
- Attend pre and post flight briefings with the PIC and other crew members.
- Conduct cabin pre-flight safety and security checks and brief passengers on safety, security and emergency procedures.
- Ensure the cabin is clean, organized, and well-stocked with necessary supplies, both prior to and post flight.
- Provide a welcoming atmosphere and attend to passengers' needs throughout the flight.
- Design suitable menus, order, prepare and serve meals and beverages according to dietary preferences and restrictions.
- Anticipate passenger needs and provide personalized service to enhance the travel experience.
- Handle special requests and accommodate passenger preferences with discretion and professionalism.
- Maintain clear communication with the flight crew regarding passenger needs and any in f light issues.
- Report any incidents or irregularities to the Lead Captain promptly.
- Manage cabin loose equipment, inventory and restock supplies as and when needed.
- Maintain records of passenger preferences and feedback for continuous improvement.
- Work closely with pilots and ground staff to ensure seamless operations.
- Foster a positive team environment and contribute to a culture of safety and excellence.
Qualifications:
- Minimum of 2 years experience as a business aviation flight attendant providing services to charter clients.
- Fluent in Japanese and English is required.
- Valid passport, ability to operate globally without restrictions • Knowledge of in-flight service protocols and safety regulations.
- Flight attendant – specific training from Flight Safety, FACTS or similar preferred.
- Outstanding culinary techniques and presentation.
- Independent, self-motivated with excellent interpersonal & communication skills.
- Passion for providing outstanding customer service.
- Professional appearance and demeanor.
- Strong organizational skills and attention to detail.
- Ability to remain calm and composed in high-pressure situations.
- Adaptability and problem-solving skills.
- Flexibility to work a varied flying schedule with short notice.
- Flexibility to work for extended periods away from Home Base.