Duty Manager - Line Service (Apron Operations)
Hong Kong Business Aviation Centre Limited
Hong Kong
Full Time
Posted
1 week ago
Job Duties:
- Act as the on‑duty senior authority for all Line Service and apron operations during assigned shifts
- Maintain continuous physical presence on the apron to monitor aircraft movements, ramp activities and high‑risk ground handling operations
- Provide independent operational oversight, separate from frontline task execution, ensuring SOP, SMS and regulatory compliance
- Oversee and intervene in high‑risk activities including aircraft marshalling, towing/pushback, refuelling coordination, GSE operations and emergency response
- Serve as the primary escalation and decision‑making point for operational disruptions, safety concerns and incident response
- Lead on‑shift safety management, including hazard identification, immediate corrective actions and safety briefings
- Ensure compliance with all applicable requirements of AAHK, CAD and internal HKBAC standards
- Coordinate with internal stakeholders (ISC, CEx, SSS) and external parties as required to maintain safe and efficient operations
- Conduct on‑shift operational audits and follow up on safety observations, non‑compliances and corrective actions
- Support manpower deployment and shift coordination, without direct embedding in routine frontline task execution
- Participate in incident investigations, safety reporting and post‑incident reviews as required
- Perform other operational duties as assigned by senior management
Requirements:
- Diploma or above preferably in Aviation, Aircraft Engineering, Operations or related discipline
- Minimum 8 years’ experience in airside / ramp operations, with at least 3 years in a supervisory or duty‑in‑charge capacity
- Strong hands‑on knowledge of aircraft ground handling and apron safety management
- Sound understanding of SMS, risk assessment and incident management in an airside environment
- Holder of valid Hong Kong Driving Licence Classes 1, 2 and 19
- Proven ability to make independent operational decisions under pressure
- Strong leadership presence with the ability to influence without direct task ownership
- Good command of spoken and written English and Chinese
- Shift duty / roster work is required
Location
12 South Perimeter Road, Hong Kong International Airport, Lantau, Hong Kong