Duty Manager - Line Service (Apron Operations)

Hong Kong Business Aviation Centre Limited
Hong Kong
Full Time
Posted
1 week ago

Job Duties:

  • Act as the on‑duty senior authority for all Line Service and apron operations during assigned shifts
  • Maintain continuous physical presence on the apron to monitor aircraft movements, ramp activities and high‑risk ground handling operations
  • Provide independent operational oversight, separate from frontline task execution, ensuring SOP, SMS and regulatory compliance
  • Oversee and intervene in high‑risk activities including aircraft marshalling, towing/pushback, refuelling coordination, GSE operations and emergency response
  • Serve as the primary escalation and decision‑making point for operational disruptions, safety concerns and incident response
  • Lead on‑shift safety management, including hazard identification, immediate corrective actions and safety briefings
  • Ensure compliance with all applicable requirements of AAHK, CAD and internal HKBAC standards
  • Coordinate with internal stakeholders (ISC, CEx, SSS) and external parties as required to maintain safe and efficient operations
  • Conduct on‑shift operational audits and follow up on safety observations, non‑compliances and corrective actions
  • Support manpower deployment and shift coordination, without direct embedding in routine frontline task execution
  • Participate in incident investigations, safety reporting and post‑incident reviews as required
  • Perform other operational duties as assigned by senior management

Requirements:

  • Diploma or above preferably in Aviation, Aircraft Engineering, Operations or related discipline
  • Minimum 8 years’ experience in airside / ramp operations, with at least 3 years in a supervisory or duty‑in‑charge capacity
  • Strong hands‑on knowledge of aircraft ground handling and apron safety management
  • Sound understanding of SMS, risk assessment and incident management in an airside environment
  • Holder of valid Hong Kong Driving Licence Classes 1, 2 and 19
  • Proven ability to make independent operational decisions under pressure
  • Strong leadership presence with the ability to influence without direct task ownership
  • Good command of spoken and written English and Chinese
  • Shift duty / roster work is required
Location
12 South Perimeter Road, Hong Kong International Airport, Lantau, Hong Kong