KEY RESPONSIBILITIES:

•  Arrange fuel for customers worldwide (scheduled and ad-hoc flights), key in PO’s and forward to appropriate airport contacts or suppliers
• Co-ordinate with Credit Control Department to ensure customers do not exceed their credit limits
• Update formula database with correct information and post pricing onto the system
• Respond to and expedite incoming pricing requests for ad-hoc fueling
• Facilitate customer requests for fuel carnets and issue them upon approval
• Actively promote complimentary products and services

BACKGROUND AND SKILLS:

• Candidate with likely in excess of 2 years’ work experience, preferably within the aviation/ call center/ tourism industry
• Fresh diploma/degree graduates from the Aviation field
• A strong team player with excellent interpersonal skills, strong customer service skills, and the ability to build relationships
• Great attitude, work ethic and willingness to learn
• Effective and professional telephone manner, commercial awareness and sound business judgment
• Ability to anticipate issues, work well under pressure and to priorities effectively
• Ability to deal with the unexpected situation, show initiative and work alone at times if required
• Proficient in MS Excel and Outlook
• Experience in Oracle systems
• Excellent English communication skills (written and verbal)