Your Responsibilities

• Reviewing flight activity on a daily basis, checking that all details are correct and working with our
  Operations team to ensure accuracy of coding, cost and sales values, and categorisation of flying;
• Producing accurate customer invoices, ensuring alignment with the customer contract and any
  special terms (including the correct application of hours and rates);
• Calculating and adding any additional charges or notes to the invoices;
• Working with the Program sales team to review and approve any unusual invoices before sending
  out to customers;
• Ensuring that all customer balances for cash and hours flown are maintained and accurate,
  incorporating cash receipts and invoices;
• Monitoring customer balances, incorporating flights not yet billed, and informing Customer Services
  when a customer nears the minimum balance required to continue flying;
• Generate and send out customer statement, sending initial chaser emails as required;
• Responding to customer queries regarding invoices and working with Sales to resolve issues as
  required;
• Creating reports on flying activity and other statistics;
• Reporting differences between estimated and actual billing;
• If and when needed, will need to assist VistaJet US Program billing team.

Required Skills, Qualifications, and Experience

• You’ll use your impeccable eye for detail and prior experience of interpreting complex client
  contracts to ensure that all invoices have been calculated accurately;
• Prior experience of reconciliations, in order to reconcile information from our in-house client system
  with our accounting system, SAP. Familiarity with SAP will be useful but is not essential;
• Intermediate/Advanced Excel skills are essential, including capability with pivot tables, v-lookups and
  formulas;
• You will be able to work at a fast pace, sometimes under pressure, in order to manage a challenging
  workload for demanding clients;
• Strong written and spoken English is essential when interacting with our discerning
  clients;
• Additional language skills may be useful but are not essential.